Customer Relations Commitment

1. ENSONBUOLUR.com Customer Relations Center undertakes to provide uninterrupted service to all its users 24 hours a day, 7 days a week.

2. ENSONBUOLUR.com Customer Relations Center provides all its users with transparent and understandable information and support regarding products, campaigns and services.

3. All users who reach ENSONBUOLUR.com Customer Relations Center, which has ISO 10002 Customer Complaints Management Certificate, can talk to a real customer representative with a single click.

4. Users will be provided with written or verbal information regarding written or verbal requests sent to ENSONBUOLUR.com Customer Relations Center within 72 hours at the latest.

5. ENSONBUOLUR.com Customer Relations Center respects the privacy and confidentiality of personal information of its users. Users' personal data is not used for other purposes.

6. ENSONBUOLUR.com Customer Relations Center always listens to the voice of users and meticulously evaluates the suggestions received in order to improve its products and services. You can send us all your suggestions from the ENSONBUOLUR.com Support Department suggestion title, on social media via Twitter and Facebook, or by calling ENSONBUOLUR.com Customer Relations Center at 0 850 222 44 44.